Frequently Asked Questions
Everything you need to know about shopping with That Sassy Thing.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, intimate apparel is final sale.
How do I find my correct size?
Every product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as sizing can vary between different styles.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.
Can I change or cancel my order after it's placed?
We process orders quickly, but if you contact our support team within 1 hour of placement, we will do our best to accommodate changes or cancellations.